Refund Policy for Booking Deposit
To confirm your order, you will need to place a booking fee of MYR 1,500. This is your (“Booking Deposit”).
Should there be any cancellation, 98% of the Booking Deposit will be refunded to you. The balance sum would be utilized to defray the administrative costs incurred by us for processing your booking.
A cancellation of an online booking shall only be valid where a notice of cancellation is given to us in writing. The cancellation notice shall be signed by the person who made the online booking. Where the online booking is made by a company, the cancellation notice shall be signed by a director of the company.
The refund to you is expected to be completed within fourteen (14) working days from the date of our approval of cancellation. Any refund will be made to the party who made the original booking.